Contacted them after purchasing from Amazon (we have other products of theirs from their own website as well) - we had an issue with some teats that had cracked for some reason. Customer service were very quick to help understand the issue and were able to provide a replacement as goodwill gesture. Bernie was the customer service rep I was in touch with. We were happy with all our Lansinoh products anyway (besides this one small issue) but the customer service experience when we did face an issue was very reassuring - very appreciative of their response.
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For nearly 40 years, new mothers have trusted Lansinoh to support and care for them while they enter the messy magic of motherhood. Born from one mother’s realisation that as they tirelessly care for their babies, parents often go without the support they need and deserve. That’s why Lansinoh proudly stands with mothers all over the world. Our journey started (and continues) with the multi-award winning, healthcare professional recommended HPA Lanolin Nipple Cream. Today, we offer a comprehensive collection of solutions that help new parents navigate pregnancy, birth, breastfeeding, and pumping. See more
