I sent my shoes for repair, but after the service was completed, the customer support manager ceased all communication. I haven't received any updates or my shoes back. Now I'm attempting to get a refund, but I'm met with complete silence. I hope to recover my money, but this experience has been very disappointing and I cannot recommend this service.
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LANX is dedicated to creating proper shoes, handmade and built to last, for men and women.
