I bought a La Portegna bag and I am extremely disappointed. Despite using it very carefully and for a short period, it already shows visible wear on the edges and seams. The company insists this is a “natural character” of the leather, does not acknowledge the premature wear nor accept a claim, and eventually stopped responding to my messages. I wanted to support a local company that claims to be artisanal, but it turns out to be a common scam. Their responses only explained how to care for the bag with moisturizer and microfiber, without offering any solution. For a product at this price, I expected quality and customer service. Very dissatisfied
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