I paid £15.99 for next day delivery. Im now on day 10 and have received absolutely nothing. I have, unlike many others received a poorly written email apologising for the delay and that I could expect my delivery mid week (tomorrow). I am yet to receive any delivery confirmation so I highly doubt that will happen. Customer service is non existent and this point im almost certain that this company is one guy on his own and has only existed for a few months. Im going to wait untill tomorrow and if I havent received anything im going to cancel my order. I feel like an idiot not doing my research before buying from this company. What a stressful disappointing.UPDATE 10/12/25Shortly after written this review I received a confirmation from FedEx of delivery today (which i have now received without issue). The seller also emailed me, stating that delivery had been sent yesterday and to update my review. It was 10 days late, the seller has stated that ill receive a refund for the delivery cost.This is what ill say, people are happy to wait, most people understand that December is busy, thats why I ordered this gift a month early. Your problems start when there isnt a contact number, when there isnt a record of the company or its history, its looks very pop up and im still certain this is a buisness operated by 1 man with access to chat GPT. There is no warehouse, no office, no staff. Its a small buisness made to look big. I personally, even know I did eventually receive my item. Go elsewhere.
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