I ordered a motherboard on December 21st and was charged immediately. They promised delivery within 5-7 working days. I understand that Christmas and New Year were in that timeframe, so I waited patiently. Their website mentions allowing an extra 2-3 days during busy times, but after that period, I still hadn't received any updates. I reached out via email on January 2nd at 1 PM, hoping for a response about the status. Over 24 hours passed without any reply. Meanwhile, all my other PC components from different sellers, ordered the same day or later, have arrived. This motherboard is crucial for my setup, and I'm left without any information. It feels like enough time has passed for them to either dispatch the item or respond to my inquiry. After reading other reviews, I've noticed many customers have faced similar shipping delays and only received their items after voicing their concerns. However, without my order number or personal details displayed here, how would they identify my order? If they are reviewing this, the motherboard in question is an MSI MAG B760 TOMAHAWK WIFI DDR4, ordered on December 21, 2025, at 19:18:00 GMT. Thank you!
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