I ordered a single keycap and hinge. While the parts arrived in about 10 days, there was ZERO COMMUNICATION. If you have a question and hope for an answer, good luck with that. I wanted to check on the shipping time since my order status was stuck on 'AWAITING FULFILLMENT' for around 3 days. I sent a message through the website and even a separate email, but received no reply from either. I ended up opening a case with a payment service, fearing I had been scammed. Thankfully, that wasn’t the case. In summary: The parts arrive reasonably quickly, but the communication is non-existent. The only thing you’ll receive is automated order confirmation emails.
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