I previously ordered baby clothes without issue, but my recent purchase of two furniture items was problematic. One never arrived, and the tracking number indicated it was still with them. I contacted customer service via email but only received a confirmation of my request, with no follow-up. I also tried messaging and calling, with promises of a refund that never materialized. After a month, I threatened legal action, and suddenly the money was in my account the next day. I’m extremely disappointed with their service!
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