This is the second review where I unfortunately have to write in a negative tone.La Redoute have a lot of very nice products and I have been happy with the things that I have bought, but again the service and the delivery perspective is completely unacceptable.I placed an order 14 days ago with a delivery time of 5-7 days.Last time I ordered furniture from the site, it ended up taking 1,5 month until I received my order. I had a lot of correspondence with La Redoute costumer service, Switzerland and they promised to change their handling which ultimately lead me to place an order again.I have again been in contact with costumer service - very unfriendly person, who made it sound as if my patience was to blame and instead of being service orientated said that she would cancel my order. WHAT?She could not give me any exact details about when I can expect to have my furniture delivered and her tone was anything but respectful.So in short: If you order, please do not expect to have either good service or a delivery on time.
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