Item was delivered damaged. Started the process to have the item collected for a return. Collection was meant to happen within 2 days, after staying home for 2 days evri turned up on the 3rd day. I asked for a confirmation receipt of Collection to be told that they no longer have paper receipts and an email would be sent. ( I have the footage of this conversation) I am still awaiting email confirmation. There is no note on my account the return is in process. Customer service doesn't exist as I was on hold for 30mims. On two occasions.
So leaves me wondering what the out come is going to be. Next step is contacting my payment method.
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La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.
