I faced continuous problems with this service. I ordered a coffee table that arrived later than expected. The assembly screws were missing, and when I called on the day of delivery to assemble it, they promised to send the screws from another location right away. Two weeks later, I called again, only to find out the screws were lost in transit and they would resend them. Another two weeks passed, and still no screws, lost again. Meanwhile, the table is partially assembled on my living room floor. After three months of persistent follow-ups, they suggested I find screws locally (which I had tried to do from the beginning) or return the table at my own cost, which weighs around 16kg. The issue remains unresolved. I wouldn't consider using this service again; the products are imported with no quality control or customer support. If I had known, I would have avoided this hassle completely. Very disappointing.
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