Very upset with this company.I ordered 2 pair of shoes on November 30th and one was shipped within 2 weeks, but the other wasn’t shipped and there were no updates provided or estimated delivery date. LARR294371I paid a lot of money for the second pair and have been waiting patiently for them to arrive for nearly 6 weeks like an idiot.I’ve sent 3 emails to customer service with no reponse over the past 5 weeks and have called 3 phone numbers linked to Larroude, none of which work. I pissed because I don’t know how to get my money back because the customer service is non existent and this is the worst “luxury” experience I have ever had with any brand.Not happy. Not impressed.Update: I just got this following message from them today even though they have Not responded to any of my emails and still haven’t received my shoes or any updates. Basically took my money with no communication and now they are going to “close the ticket” without resolving anything or even emailing me back in any real way - seriously?Hi ,I hope you're doing well! I’m just following up to check if your issue has been resolved. If everything is good, we can go ahead and close the ticket. If you still need assistance, feel free to let us know, and we’ll be happy to help further.Thank you,Larroudé Customer Service
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