I read all the reviews here and was worried when my shoes arrived and were too small. Not only was my exchange and customer service experience simple and seamless, I have to say, this may have been the best online return I’ve ever made. Quick response, easy drop-off, and new shoes on their way… all within about 12 hours (and on a Saturday!). My customer service rep, Steph, was simply amazing!Perhaps all the bad reviews here were made in bad faith; or, Larroude heard the complaints and have changed their ways. Regardless, I’ll be ordering from them in the future with no worries. I don’t write reviews often but felt compelled to counter all the negativity here.-Todd
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