The door arrived without a setscrew for the handle. After waiting 15 minutes on the phone for a replacement, I was told it wouldn't ship for 2 weeks. Three weeks later, I still hadn't received it. When I contacted support again, a very indifferent representative was not helpful at all. She mentioned it was backordered. When I asked if the handle could be sent, she replied, "we only replace the part that’s missing." Now, the expected delivery date is pushed back another 5 weeks, totaling around 2 months.
Claim your business profile now and gain access to all features and respond to customer reviews.
Storm door manufacturer. Includes gallery, dealer locator and warranty information.
