We purchased a retractable screen door, but the screen came off. I ordered a replacement, but when it arrived, it was too tall. When I called customer service, the representative was very rude and refused to provide an RMA without pictures showing the issue. My handyman had already packaged it for return, and I explained this, but she insisted on needing pictures. Do they really think their customers would lie? I will not purchase from this brand again and will inform the retailer about their poor service.
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Storm door manufacturer. Includes gallery, dealer locator and warranty information.
