I installed a Larson Signature Series door over the weekend and was very disappointed with the plastic trim caps covering the screws along the rails. They arrived twisted and were impossible to straighten. The design does not allow for proper installation as per the manual. I tried to contact support, but the automated system kept me on hold indefinitely. I left my number for a callback twice but never received one. I also tried to chat, but they wouldn’t send replacements without a receipt, which I no longer had. I just wanted simple plastic caps. I will be switching to a different brand moving forward.
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Storm door manufacturer. Includes gallery, dealer locator and warranty information.
