In April 2025, I bought a laser hair removal package based on a contract promising a 70-100% reduction after six treatments. The staff convinced me to purchase an additional three treatments for about $700. After the six sessions, my hair grew back thicker than before, which contradicts what I was sold. When I sought a refund, they claimed I hadn't purchased anything related to my agreement, and an employee had altered my services without my consent. Given my health issues and travel difficulties, I explained my situation to a senior representative, but she avoided my calls and offered alternative services instead of a refund.
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