I am extremely disappointed with my experience with this company.
First, the shipping time was unacceptable. It took almost two months for me to receive my order. I had purchased the hair for a specific event and was unable to wear it because it arrived far too late. During that time, communication was slow and it was difficult to get clear updates on the status of my order. Despite the significant delay, no accommodation, discount, or refund was offered for the inconvenience.
Unfortunately, when the hair finally arrived, the quality did not meet expectations. The texture felt rough and did not reflect the quality that was advertised. Based on my experience, the hair did not feel worth the investment and did not perform as expected.
Overall, the combination of poor customer service, excessive shipping delays, and disappointing product quality has left me feeling that my money was wasted.
I cannot recommend this company based on my experience.
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