Drove 10 miles and had trouble finding parking (£10 for 2 hours). We gathered for my granddaughter's 40th birthday and were the first customers, so it was quiet initially. Drinks arrived quickly, but three starters came out cold after a reasonable wait. After waiting over an hour for our main course without any food arriving at our table while other tables were served, we asked our waiter for an update, and he inquired if we wanted the bill instead. We hadn’t even eaten! After nearly an hour and a half, we left without an apology, and the manager didn't come out to address the situation. I submitted a written complaint online but have yet to receive a response.
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