🚨 Avoid La Souris – No refund, no communication! 🚨I ordered a V20 bike and paid €250 upfront for a lease option. The next day I was told: • The lease is not possible (this was not clearly mentioned on the website). • The V20 model is not available, and I was pushed towards a more expensive option.I cancelled immediately and requested my refund. It’s now been 10 days, no money back, no email reply, and they don’t answer calls.If this is not resolved, I will escalate with ACM ConsuWijzer, start a chargeback with my bank, and share this experience everywhere possible.Very unprofessional and disappointing. Customers deserve transparency and respect.
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