I start to believe this company is a scam. Through customerservice or e-mail I get no reply. They only reply to review platforms…to do nothing after. I am waiting since a month now after they didn’t repair the fatbike of my daughter at all. The fatbike is now unused for a month, whilst i paid for a service /maintanance package 200euro. I seems a nice deal to have the fatbike maintained for some time….until you find out they don’t offer any service after you purchased it. Think twice before you buy their products!
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