Absolutely pathetic. I bought a scooter from La Souris on the 15th of October 2025. In November I had problems with the scooter not starting. I had to pay EUR 144,00 to get the scooter to La Souris. They said they had to replace a filter. 2 days later the scooter would not start again. I had to take the scooter back to them. I don't get any updates. I have to phone and email all the time. I have NO transport and no feedback from them. They promised to come back to me so many times, still nothing. I told them I want my money back because the scooter is still under guarantee. Still no feedback and no refund.
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