lasourisscooters.nl

3.3
3.3 Based on 200 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Zoltan
Customer service

Scooter-wise, I can’t complain. In three years, I only had to change two tires and the brakes. However, I now have an issue with the steering wheel, which is the reason for my bad review.I contacted La Souris to ask how much it would cost to replace the steering wheel because the welding on the display support has broken. As a result, my display is now hanging only by the cables. Unfortunately, I was told that I need to replace the entire steering wheel just to fix the support.They said they cannot provide a price unless I bring the scooter in for service. On top of that, they charge €80 per hour for inspection if I don’t decide to repair it there.My problem is that I cannot get a price estimate for replacing the steering wheel (since no investigation is actually needed), and I also cannot buy the steering wheel separately to replace it myself.

1
Date of experience: Feb 19, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More