Very bad maintenance and no costumer service!We bought the fatbike from the shop in Utrecht, after a short time a problem in breaks appears so they changed it ! But then it’s oil start leaking ! after visiting the shop several time for fixing up to this date the problem still there (this from april 2025 and I’m wiriting this in Feb2026).Sounds comes and they took it to the head office where they kept it there for 2 weeks and still the fatbike problem not yet fixed, my daughter is in middelbaar and we bought her this so she can reach school easily because she is suffring from Knee pain! But she has to visit the shop periodically to give the fatbike for reparation consuming her time and her efforts adding to this the cost of using the public transportation!
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