They took my money without delivering. Recently, I started enjoying baths (usually, I'm a shower person) and decided to treat myself to some bath bombs. Unfortunately, during my first order, I got scammed. After a week without a dispatch email, I checked my account for delivery status, only to find my order missing and the website resembling a template with no products or branding. It seems they may have encountered issues and closed operations while still accepting orders. I attempted to reach out to the support team, but, unsurprisingly, I received no response. I will be initiating a chargeback through my bank and reporting this to the appropriate authorities. I understand small businesses can face challenges, but clear communication could have made a difference.
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