Horrific company horrific experience.
I took out a car loan with Lattitude which was due to expire in May 2027
I had paid more each month on my loan so l could get it paid off quicker. February 2024 l only owed around $3000 on it and decided to upgrade my car through another lender. The car dealership said they would payout the balance of my car, and use the balance of my car as a deposit. I waited for a couple of months and wondered why l had no pay out letter, my account was still saying open. When l contacted the dealership, they said there was no money owing on my car.
Someone at Latitutde did not do their job properly.
I was then left to pay off the car, frustrating but had to do it. I paid larger amounts and by January 2026 l only owed $855 on my overall account even though l had 16 months to complete my loan. I requested to not make a payment in January as my daughter was facing financial hardship and l had to pay her rent and she was moving back in with me. They said l had to pay. I told them l could not pay in Janyary, but l would pay the balance of $855 in February. They continued to chase me. On one day the company called me 5 times. ( Harassment) In February l paid out my $855 plus over $200 in early payout fees. When l checked my credit report they marked me as a missed payment. I have been fighting this ever since. I recieved an email about 5 weeks ago saying they were going to change it. I recieved my uodated credit report today and they have not removed it. I feel traumatized dealing with this company. I just need my dealings with this company to be over. But l feel it never will be. You deal with this company you deal with the devil.
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