Review Time
I had a loan with latitude at very high interest so i paid it out early and got stung massive fees. The worst was yet to come. Having a loan with latitude affected my good creit rating severely and even after paying out the loan early latitude never update it as paid so lenders think you still have the outstanding loan. avoid at all costs.
Credit card offer is scam: They advertise a monthly minimum spend from the date of credit card approval to get $300 cashback. But in reality they don't calculate the date of approval. The statement is from a arbitrary date which is 24th of every month.
This would have to be the worst customer service experience I have encountered. I was only after a final bank statement after closing my account last year. Had to make 2 phone calls, 1 answered in the Philippines and the other in India. After 1 hour on each I was told that it would be emailed to me...in 24 hours! It will be interesting to see what I get and when I get it!!
One of the worst people on the planet I would say never ever go with them they all out to get your every penny under the sun. So greedy and pathetic service. Just do not care about customers how long they have been just only making as much possible.charges are so high. One of the worst Iβve come across
Signed up with latitude to pay off a phone, and they ended up fast tracking the payment all in one go even though the amount wasnβt in my account. In fact they actually some how managed to charge me 200 dollars extra while saying the account is still negative $100 so still trying to figure out how that works. Anyway thanks for the sh*t service latitude wonβt be using your service again and donβt recommend it to other people
Quite possibly the worst customer service Iβve ever experienced. I was only applying (successfully) and the ineptitude of the customer service and application process made me rescind my application.I donβt know what systems they use, but they canβt even open a simple PDF. This to me was the last straw, the poor English speaking skills and the clear βspeaking from a scriptβ are also a major red flag.
The 60-month interest-free deal with Harvey Norman feels like a trap. Despite paying well above the minimum, Latitude/GEM charged interest and fees and then claimed everything was βcorrectβ.When I asked for a simple month-by-month breakdown to verify the charges, they actually said they are βnot an auditing firmβ and refused to provide it. A finance company charging nearly 30% interest but unwilling to explain its own calculations is unacceptable.Instead of transparency, they offered a so-called βgoodwillβ solution while avoiding the real issue. Poor systems, misleading promotions, and no accountability. Avoid if you value clarity and fairness.
Unfortunately, I haven't had a good experience with Latitude Gem Visa. They're trying to find out how to take your money through different ways or even excuses. If you download the app and try to make a payment, they don't let you. Then you call them and they tell you to pay through BPAY, and they are charging or stealing your money. Be careful, guys! Open your eyes. Definitely not recommended at all.
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