The 60-month interest-free deal with Harvey Norman feels like a trap. Despite paying well above the minimum, Latitude/GEM charged interest and fees and then claimed everything was “correct”.When I asked for a simple month-by-month breakdown to verify the charges, they actually said they are “not an auditing firm” and refused to provide it. A finance company charging nearly 30% interest but unwilling to explain its own calculations is unacceptable.Instead of transparency, they offered a so-called “goodwill” solution while avoiding the real issue. Poor systems, misleading promotions, and no accountability. Avoid if you value clarity and fairness.
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