I ordered a unit from Laura James and it arrived very quickly. Unfortunately there was a manufacturing problem with one of the pieces. I contacted them and Shafika could not have been more helpful. She arranged a complete replacement which arrived within the week and the original order was collected a few days later. I was kept up to date with each step and contacted afterwards to ensure I was happy with the replacement. Shame there was a problem but it was dealt with quickly and professionally. The unit btw is lovely.
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We are Laura James. We make beautiful home & garden furniture for everyday living and modern-day homes. We build collections that tell inspiring stories with innovative design and unparalleled quality, yet remain affordable and stylish. With the customer at the heart of our business, we work with passion, consideration and skill to ensure Laura James delivers our products to our people to create beautiful, harmonious homes, made for living.See more
