I made the company aware of their Hydrating Primer which splits at the top so the product goes everywhere. This happened to a replacement I was sent. Given that these were sent from another well known and trusted retailer, they told me to go back with my complaint to them. I told them that it is up to the manufacturer surely to sort and investigate. Nothing to do with where I ordered these from. They just didn’t want to know. I thought to make people aware of the terrible customer service from Laura Mercier. I wasn’t even after a third replacement as it would probably be faulty too.
Claim your business profile now and gain access to all features and respond to customer reviews.
Discover the latest in artistry makeup and skincare at Laura Mercier. Explore new and iconic products across foundations, lipstick, eyeliner and more. Learn about the Flawless Face. Laura Mercier
