I recently made a purchase during a sale, but upon receiving my order, I discovered that some items were missing. I reached out to the support team right away, and after their review, I was told that the management had verified that all items were shipped and, regrettably, they could not provide refunds or reshipments. While I recognize these policies, I found the outcome quite disappointing and believe that a higher standard of responsibility and customer care could have been shown. Consequently, I am unsure about shopping here again.
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Boutique La Vie en Rose Inc. is a Canadian lingerie retailer headquartered in Montreal, Quebec.
