I made an order in December of 4 lights of which all were damaged. The 2 lights with the greater damaged were sent a replacement and upon arrival also arrived with damage. I contacted ben who said he would offer 10% off only to keep the items (an insult as im left with 3 damaged lights out of 4). My request for a better offer was turned over to the “owner” who seemingly seems to not care as iv never got a reply. Total waste of my time. Products are of cheap quality and not worth the money and it’s clearly reflected in the damage of each item. Currently going through my bank to process a complaint with the bank customer service telling me this is an easy case in my favour due to the very poor service and product quality of this company. Save your money and get the same lights from elsewhere for cheaper. The quality will be the same and the returns police much easier.
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At Lavish Lights, we believe lighting should do more than brighten a room, it should transform your space. We’re a UK-based home lighting brand dedicated to offering stylish, functional, and affordable designs that make your house feel like home.
Some of our pieces are made to order by artisans, which can take a little longer to arrive, but we promise, they’re worth the wait. Quality and attention to detail are at the heart of everything we do.
From our signature GLOWLUX wall lights to our newest outdoor launches, every product is crafted with care and delivered with love. Thank you for supporting our small business, your home deserves to feel Lavish.
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