I ordered a dress in January and it is now April and it still says processing. I reached out to them in February and they said they would give me a partial refund (20%) and that they would make sure it was shipped out soon. Like I said - it is now April and it is just sitting processing. I reached out again and now they're saying they don't know if they can refund/cancel my order because the order has already been placed. Very frustrated.
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