Originally ordered a dress from the site for an event. Was supposed to arrive within a weeks time. I did not even get shipping information till a week later. Ended up cancelling my order. If you do not read the fine print carefully you will be charged monthly subscription fees. I was unaware I was paying this till my bank notified me. Mind you I had not used the site since cancelling my order. When I reached out to their team they told me they could not refund me even though I was not aware I was paying for their “monthly membership fees” that seem to be very hidden when purchasing from them. They also told me they were unable to process my membership cancellation due to an error on their end. When asked about a time frame of when they would be able to process that request they could not give me an answer. I would never order from their site again and seems like it’s not trustworthy.
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