Ordered with greater than 14 days for shipping for a formal event tomorrow. No updates on the tracking, when I put the information they gave me for my order, back into their own website, it said that the order number and tracking number don't exist. Will be disputing with my bank. Also the support email they give to people does not go back to LavishIvy and goes to a LavishPolly? Not sure what that was about, but very disappointing, especially because I'm now rushing to find something last minute. 03/25/25 Update: The dress arrived approximately a month (02/22/25) after it was ordered.... and it looked like utter dogsh*t. Nothing like the pictures... nor the reviews either.... 03/02/25: My card was charged for $29.99 from LavishIvy, which my bank flagged as fraudulent. Called their extremely shady customer service line and apparently I "signed up for a membership"... no where did it state there was a membership, it stated there was a sale. "The sale is with the membership", I still was not notified it was a membership special at ANY point. I have 0 confirmation email for it, I didn't even make an account how am I supposed to even access the membership??? They cancelled my membership and sent me a confirmation email that it was cancelled. Great. 03/25/25: I get another call today from my bank for a suspicious charge for $29.99 from LavishIvy....... I call them back. I have confirmation of a cancellation but you just charged my card AGAIN. She said the original representative didn't actually delete me out of the system and would send it to her superiors to make sure it's cancelled...... Very doubtful. So irritating. 03/26/2025: I now have to get a brand new card because of their second extra fraudulent attempt. LavishIvy: The gift that keeps on giving :|
Claim your business profile now and gain access to all features and respond to customer reviews.
