I have never dealt with a company as much as a scam as this one. I have contacted customer support numerous times, and none of the responses were helpful or even gave a hint that the inquiry was read in the first place. The first issue was the "membership fee" that automatically takes your money without any consent or given awareness that you are even signing up for anything. It was non-refundable, of course. After a month of waiting for the product and tracking saying it was delivered, I realized the product was lost during shipping. Customer service was again, unhelpful, and would not issue a refund or replacement because it is "not in their scope". After another two weeks of shipping carriers finding it, the clothing was not only damaged, but it looked completely different from the website. The quality was cheap and the design was completely different, making it look like a night gown. The only thing they said is that they can send a new dress but again, no refunds even with the damage. The customer service from Christine G. in particular with my dealings with this company was completely outrageous and I urge everyone reading to not even THINK about buying unless you want a HUGE headache. BEWARE!!!!
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