I sent them my request for a description via email one week ago, and I still haven’t received the refund or the QR code to return the clothes. This is what I wrote in the email, and I am still waiting for a response. It has been a terrible experience—the delivery times were very long, and I waited over a month to receive the package. Now they are ignoring me by email, and I haven’t received any response. Do not buy from this site; the quality and the products are terrible and poor. I feel scammed at this point. Now I have to contact my bank to get my money back. It is truly unacceptable all of this.Here you are my description.I’m writing to request a refund for the items I ordered. Below are the details:1. Celestia Mini Dress × 1 XSThe dress is extremely short and doesn’t seem like an XS but rather an M in size. It sheds a lot of glitter and doesn’t match the description or quality I expected from your website. It is also very loose. I would like a refund for this item.2. Iris Maxi Dress - Silver × 1 XSThis long dress doesn’t fit like an XS but more like an M. It doesn’t match the description on your website, is very loose, and rolls up uncomfortably. The quality is also disappointing. I would like a refund for this item as well.3. Package Protection × 1I paid for package protection that I never requested. When the package arrived, this so-called “package protection” was just a normal bag. I request a refund for this charge too.Additionally, I’ve sent several emails regarding the delay in delivery. The package took a month to arrive, which is unacceptable considering the estimated delivery time was stated as 5-7 days when I placed the order. This experience has been very disappointing, and I will not order from this site again.The total refund amount I am requesting is $56.97. I also hope I won’t have to pay for the return shipping, as it should be free. If I do incur any shipping costs, I will request a refund for those as well.They said they will give me 30% of my refound. This is an acceptable. Hello,I paid $56.97, and I don’t understand why the refund is $28.48. This is a scam. If your clothing items aren’t worth $56.97, why are you now refunding me only $28.48 when I spent $56.97 on your website?I’m sorry, but it doesn’t seem fair that you’re giving me whatever amount you decide. It’s only right and fair that when a customer spends money on your website and requests a refund, you return the full amount they spent. What you’re doing is really a scam, and it’s unacceptable.I’m asking, once again, for a refund of $56.97. Otherwise, I will file a complaint for failure to provide an online purchase refund. Your website is not reliable; it’s just a complete scam!PLEASE DO NOT BUY ANYTHING ON THIS WEBSITE
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