I ordered a dress and unintentionally signed up for a subscription I didn't want. When I reached out for a refund on the subscription, I was assured it would be processed. However, I never received the refund, and while I thought I wasn't charged the monthly fee anymore, I found a new pending charge on my credit card after three months. I emailed two days ago for assistance but haven't received a response, and the phone number is currently unavailable. Additionally, the dress measurements were inaccurate; I usually wear a small, but it fit like a large, so I had to donate it. Very disappointing experience.
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