I utilized the free trial and cancelled it after three days. There seemed to be a glitch in the cancellation process, as I discovered SIX MONTHS later that I was still being charged. I never received any email receipts, leaving me unaware of the ongoing charges. Every other subscription service I use sends receipts. I asked for a refund for all but the first month since I didn’t use the service after that initial document. They refunded me for one month but refused to provide any further refunds. This feels like a questionable business practice, and I would advise caution. Additionally, there were errors in the legal document, and the formatting was poor. My middle schoolers could have produced better work. I definitely won't be using the service again, which might explain their reliance on aggressive subscription tactics to remain operational.
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