I signed up for what I believed was a free trial to create a single document. During the signup process, the monthly price was never indicated while creating the account or entering my credit card information.
I used the service once and had no intention of subscribing to a monthly plan.
Months later, while reviewing my credit card statements, I discovered I had been charged $56.70 CAD every month from July 2025 to January 2026 (total $453.60).
I contacted support and even offered to pay one month for the service I used, but my refund request was refused. Be careful with the free trial and check your statements closely.
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