Laybrook technical team, only from my photographs, are now suggesting misuse, although not very specific. Why did the electric motor case explode? How did the plethora of loose fittings, bent bolts, pulled sunken screwheads and oval shaped drilled holes appear ?Laybrook initially sent their engineer who, apart from fitting the replacement motor back-to-front, did not recognise that the hand controller was also operating in reverse. Laybrook seem quite comfortable hiding behind the expired warranty although they should recognise there was a problem. They did offer an unappealing £650 one year guaranteed repair, and I did give a three star rating because for 60% of its use the bed was excellent.
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Laybrook are a leading manufacturer and supplier of Adjustable beds, Riser Recliner chairs and Turning Beds.
