Review Time
Excellent customer service from the initial contact to delivery of the bed.
Friendly and helpful information.
Regular updates regarding the progress of the bed.
The delivery team were friendly, very tidy and efficient, they even took away the packaging.
I had a horrible experience with Dreams Cardiff after buying based on REVIEWS. My advice: buy adjustable beds from a specialist supplier. For instance, Laybrook pointed out the 20% discount if you have a certain chronic health condition and in the reviews, you will see 2 names: Donna and Ash who actually work at the showroom and know everything. Laybrook are great online, but ask for their brochure as this aids your selection even more, especially if the bed is for some one with movement problems. Take your time, list your questions and phone Laybrook. I saved money from changing over to Laybrook and got a beautiful bed that looks like a normal bed.
Excellent service from start to finish. Easy to order online. Advised me re delivery date and time and arrived at time specified. Bed fully assembled by delivery staff. After a few nights of use, mattress I ordered did not feel suitable for me - contacted Customer Services and replacement mattress delivered as promised when ordering. Customer Service could not be better
I had been unsuccessfully trying to find suitable replacement mattresses for my adjustable bed for months and was delighted to discover Laybrook's website.I telephoned them with a couple of questions and the gentleman was so helpful I actually placed an order straightway.The whole process right through to delivery went very smoothly and I am delighted as my new mattress is much better than the original one!
I've given Laybrook 4 stars. I'm very happy with the bed and the two Laybrook employees who moved my old bed into another bedroom and installed the the new bed. The only downside was the length of time between placing the order a delivery which was over two and a half months. I know the Christmas holidays were in this period but that accounts for only about one week.
As an islander in my first experience of buying a new mattress did not disappoint. The service from ordering to delivery was excellent to ensure I got just the most perfectly comfortable mattress for my needs. The quality of the mattress is exceptionally good and brilliant value for money.Delivery was perfectly timed and Jordan very kindly gave me time to try it. He was extremely helpful at all times and is to be highly recommended. I will certainly recommend his business for good service, value, and honesty. Thank you so much!
Ordering was straightforward and detailed. Delivery was as and when they had promised and the the two men who transformed our bedroom worked so quickly and efficiently.We had a wonderful night's sleep that first night and subsequently. I don't feel so eager about getting up these mornings!!
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Laybrook are a leading manufacturer and supplier of Adjustable beds, Riser Recliner chairs and Turning Beds.
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