Having previously dealt with a competitor of Laybrook who sell a similar product, and having found that both their product and customer service left a lot to be desired, I decided to have a look at Laybrook’s version of a turning bed. It turned out to be a great decision.! Although both Laybrook and their competitor provided similar solutions for those of us who suffer health issues that make getting in and out of bed extremely difficult, that is where the similarity ended. Firstly was the quality and functionality of the product, a turning bed, Laybrook’s version is substantially better in both its construction and modus operandi, and as an added bonus it’s manufactured here in the U.K.! The next most important issue is that of customer service, in this respect Laybrook’s was outstanding. Their good communication was coupled with the fact that whoever we spoke to had excellent product knowledge. The service team and engineers dealt with the myriad of questions I had, answering them all to my complete satisfaction. Many thanks Louise, Priscilla, Marie, and Michael. Delivery was very prompt and the engineers had it installed and up and running without any problems in no time. I have now been using my new bed for a few months and to say it has changed my life is an understatement. I would just like to thank Laybrook and all their staff for all the help and advice they provided and I would have no reservation in recommending their services and products.
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Laybrook are a leading manufacturer and supplier of Adjustable beds, Riser Recliner chairs and Turning Beds.
