I purchased a mobility bed from Laybrooks. Found them while looking online. They are the only company I found that show prices. Mobility care aid companies never show their prices. I find that off putting. I dealt over the phone with sales rep Ashley Smith who was very helpful. I bought a Helston Dual Vertical Lifting Carers Mobility Bed. It is very nice to look at and even nicer to sleep on. The bed is adjustable and has a profiling mechanism as my husband has Parkinson’s.I can’t fault the bed at all. I went for a memory foam mattress as an upgrade as I am used to memory foam . My husband mattress is a firmer one to help him push off the side. The heads board is neutral colour that fits nice in my bedroom furniture. I gave this review 4 stars. The reason for this was I had big problems with the delivery company.I understand that Laybrroks outsourced the delivery to another company, who I have been told was HSL. The two guys who delivered it were pretty disorganised. They did not have an electric screwdriver claiming someone had “ nicked “ the bits . I had to ask them to tidy away waste packing as it was lol over the public corridors where I live. They messed around for three hours and ended up taking away parts of the bed like the grab rail and side holders clips. Plus they damaged on head board and the headboards were on upside down.😱Long story but basically they were not professional. Fast forward, Laybrrok were very apologetic and quick to arrange another visit. My home is fours drive for the men. They came to and were very efficient , unfortunately they came without the grab rail the first engineer took away . Plus I had asked for an upgrade on the mattress and that paperwork had not reached them said the engineer who came . So a third visit was arranged. Again a long distance journey for two men who were exceptionally good and did a full inspection of the bed. Good thing they did as apparently the first cowboy who originally put the bed together had not bothered to screw the bed slats to the bed frame. Unbelievable! Anyhow the final visit secured everything was inplace and we are happy with the bed.I would suggest to Laybrooks . Please don’t use outsourced companies that are not to your high standards. I am an older lady, but have an active body and brain so I was able to watch the original men setup the bed. I saw the dirty hands they had and I saw them remove rubber stoppers to make things easier to fit. I could go on.If these men are used to dealing with old people who are not able to keep an eye on things. I can imagine they cut corners often. Sp please Laybrooks, get your company better engineers so you do not have to out source .Having been through all that I would definitely recommend the beds to other people as the company were very good and their products are good. Plus a good price.
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Laybrook are a leading manufacturer and supplier of Adjustable beds, Riser Recliner chairs and Turning Beds.
