HORRIBLE, HORRIBLE company! In the Philippines, they only cater to folks in Metro Manila. Outside of that area, people are screwed. Delivery couriers are awful, awful, awful.Still waiting on a product I ordered December 3. Have called customer support TWICE. Usually get an agent that speaks so damn fast you can't understand what they are saying. Tonight, got a notice on their app that my case was RESOLVED...yet...I never got any update of any kind, never told when they will deliver it, no refund given (it's owned by Alibaba, and the Chinese never give up a pesos unto death), nothing. Then, when I used their option to reopen the case, when I pressed "submit", it states "Submission failed". They never deliver on time. App and website are confusing and constantly getting notices from them, even when turning notifications from the app off. Many of the sellers are good people but the company itself is nothing but a bunch of thieves. But again, that's all one can expect from Chinese companies these days...crap, crap and more crap. I can assure you I'll NEVER order from their site again.
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