I placed an order on Lazada on December 11 with a promised delivery date by December 17. Without any explanation, at that exact date at night, the delivery date was changed to December 20. I contacted customer service through a case/email, but they immediately closed it. Then when I reopened it, I only received repetitive “updates” with no new or useful information. Two days ago was the supposed delivery date, yet there has been no progress. This is especially frustrating because the item is expensive, and I’ve been holding onto unused money at home while waiting for the delivery. In conclusion, I won't be buying from Lazada or pick their LEX PH Courier ever again regardless if this even gets delivered or not.
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