lazada.sg

Rejecting refund/Late delivery#Lazada fraud

I read another case like mine on this platform. Someone is doing #Lazadafraud. First Lazada does not deliver by promised date. Then put me on a never ending loop of writing the same thing for endless number of times including all the proofs. Every time u write in customer care chat..you need to wait for a long time and then if u dont reply in 2min they disconnect. And you continue telling your story to AI..even agents keep repeating statements like AI..What do they think of customer?? Do v have all the free time and money in the world.Customer pay money to Lazada then product is not delivered..Customer pays more money to buy from market.Customer rightfully asks to refund the money. Then ordeal becomes more intense as the case is against a fraud. Lazada has no option where they are in fault. They close the case automatically.They are sitting on my money since 27th Feb. Lazada has suddenly become fraud site. I have been a loyal customer ordering everything from Lazada..now no more because there's some fraudster on Lazada

Date of experience: Mar 05, 2025