I purchased furniture, last March, from Lazy Boy. I received a statement, in November, saying my balance had been paid in full and I received a refund check because of some disputes over what I had purchased. Now, this March, I receive a notice saying I still owe $1504 to be paid by April 2 or interest charges will be added. The purchase was interest free for a year. Which to my calculations, should have been this March but now my payment due date is April 2. I will not be charged all of the interest if I make the payment by then. I think it is clear what is going on here. I have many family members, who are lawyers, and one of them has pledged to take this on for me and at no cost to me. I would be forced to pay this bill, to protect my credit, if I didn’t have someone to help me at no charge. I wish everyone, who had dealt with Lazy Boy, had this resource available to them. I should have read the business reviews before dealing with lazy Boy. It just didn’t occur to me to do that because I thought Lazy Boy was a fine furniture company. I, now, have read these reviews and I really wish I had done that before my purchase. I have been told it is because the furniture was delivered at two separate times. The couch was not delivered until November. I paid my last bill in November and if the $1504 is a separate charge why am I not getting a bill until March four months after that delivery was made. This is exactly the amount that was disputed. From the reviews, I know that many people have experienced a multitude of problems with this company. You can read the reviews for yourselves. A common excuse I saw many times was Covid. I can certainly understand that when the review was about timely deliveries but not for any other reason. My husband, of fifty two years, recently passed away from Covid and I find it particularly offensive to hear this. I have written this review from my husband’s account because I do not have one.
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