Our package has been stuck in customs for more than a month, and the agents have been negligent in giving updates. They repeatedly advise us to check the website and insist they have “no control over customs,” yet they should still offer follow-ups and detailed information. This absence of accountability is frustrating and unacceptable. We cannot recommend this courier.
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LBC Express, Inc. It operates scheduled commercial vehicle cargo services in currently and planned cargo airline services begin on May 31, 2014.