I bought a pair of safety shoes from them and after two weeks of wearing them the stitches started to fall apart.I contacted the sales team from LCS and Mr Chris said is gonna contact the brand for a return.For more than a year I am waiting for a return and still nothing. Mr Chris is telling me in each e-mail that is going to speak with the brand for warranty and nothing yet.After a year I contacted the brand ,which they were surprised by the matter, they told that no-one from LCS contacted them,they apologise for the inconvenience, and in three days they solved the problem.I bet if I will contact LCS ,Mr Chris will say "no response from the brand ,yet!"So,someone is telling lies.No real after seales service provided by LCS.No real warranty service. I don't recommend it to no-one. I checked all the e-mails from you,including the spam files and junk files and I have no email from 7th of March. The only one I have is from 4th which is telling me that you are keeping me updated. "Evening, I will speak with the brand, at present they haven't sent replacements for these boots, we have since stopped supplying this brand so I will keep you posted when they get back to me Chris "This is the last email from you.In more than 13 emails between me and you no solution was coming from you ,only to wait.
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A family run workwear business in the South West Scotland. Our in house embroidery team are second to none. With an adaptive and productive team we can help with whatever your business needs.
