Review Time
I ordered the work shorts and within 5 days they arrived, LCS kept me informed at all stages from order confirmation through to delivery. The product is perfect and matches the detail on website . So good I ordered a second pair of work shorts yesterday. Well done LCS I am impressed
Was waiting for what I felt like was too long for my delivery, tried emailing no answer, tried phoning, no answer, 2nd email unanswered so left a voicemail. Chris called back and explained my order had been despatched same day by Royal mail and would investigate further with them and rectify ASAP. Turns out a whole bag of stuff was still sitting there which they processed immediately and got my delivery on the Monday (this was all Thursday night/Friday morning). Jacket fits perfect has already had an outing at work and meets my requirements. Will be ordering more stuff soon and will drop an email to let them know. Excellent service from a family business and highly recommended.
Ordered a pair of work shorts on the 28th June, still not recirved anything or had any correspondence, i have emailed 3 times with no reply, absolutely awful customer service, avoid this company at all costs, I've been completely ripped off and ignored
No phone number to add to an order and the emails they have for contact purposes they don't answer ethier one 👎 definitely won't buy again 👎To add insult they have now stopped my package coming and refunded me, just annoying that trust pilot doesn't allow screen shots so I could show I emailed 2 different emails and called a landline number that's non existing
I bought a pair of safety shoes from them and after two weeks of wearing them the stitches started to fall apart.I contacted the sales team from LCS and Mr Chris said is gonna contact the brand for a return.For more than a year I am waiting for a return and still nothing. Mr Chris is telling me in each e-mail that is going to speak with the brand for warranty and nothing yet.After a year I contacted the brand ,which they were surprised by the matter, they told that no-one from LCS contacted them,they apologise for the inconvenience, and in three days they solved the problem.I bet if I will contact LCS ,Mr Chris will say "no response from the brand ,yet!"So,someone is telling lies.No real after seales service provided by LCS.No real warranty service. I don't recommend it to no-one. I checked all the e-mails from you,including the spam files and junk files and I have no email from 7th of March. The only one I have is from 4th which is telling me that you are keeping me updated. "Evening, I will speak with the brand, at present they haven't sent replacements for these boots, we have since stopped supplying this brand so I will keep you posted when they get back to me Chris "This is the last email from you.In more than 13 emails between me and you no solution was coming from you ,only to wait.
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A family run workwear business in the South West Scotland. Our in house embroidery team are second to none. With an adaptive and productive team we can help with whatever your business needs.
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